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Reach millions of users and access billions in capital with a few lines of code.
The best support for E-Commerce
Connect your store and let Replori answer customer inquiries, returns, and product questions using real data — no guessing.
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About Replori
Replori turns real conversations into smarter support and faster issue detection.
Insights
See what customers ask most, where friction happens, and which products drive questions — all from real conversations.
Automation
Let Replori handle repetitive questions and surface urgent spikes that need your team's attention.
Customer Image Understanding
Analyze product photos sent by customers within conversations to extract details and automatically provide accurate answers.
Why choose
Replori?
Replori helps e-commerce teams understand support conversations and act on real customer signals.
342
Total Queries Today
87%
Auto-Resolved
Products Causing Most Questions
Wireless Earbuds Pro342 queries
Compatibility
Smart Watch Ultra218 queries
Setup Help
Running Sneakers V2187 queries
Sizing
70%
Tickets Automated
4.2s
Avg Response Time
Most Automated Topics
Order tracking
92%
Return policy
85%
Product FAQs
78%
Shipping info
88%
Size guides
65%
92%
AI Confidence Score
Auto-resolved (84%)
Review needed (8%)
Escalated (8%)
High confidence> 90%
Auto-reply
Medium confidence70–90%
Draft + Review
Low confidence< 70%
Human Agent
Weekly Action Plan AI-Powered Recommendations
1
Add sizing guide for Running Sneakers V2
187 customers asked about sizing this week. Adding a detailed size chart could reduce these queries by up to 70%.
2
Update Wireless Earbuds Pro compatibility list
342 questions about device compatibility. Expand the product description with supported devices.
3
Improve WISMO tracking experience
41% of chats are order status inquiries. Consider adding proactive shipping notifications.
Live Preview
One inbox. Every answer.
AI that actually gets it.
Your team sees the full conversation. Replori reads between the lines — suggesting replies, tracking confidence, and knowing when to escalate. All in real time.
Conversations 5
Mark D.3m ago
I placed an order 3 days ago and still haven't received any shipping update...
Sarah M.12m ago
I want to return the blue hoodie I bought last week. It doesn't fit...
James K.28m ago
I used the code SAVE20 at checkout but it didn't apply the discount...
Lisa T.1h ago
The coffee maker I received has a crack on the lid. It was like this...
Ryan W.2h ago
Do you have the wireless earbuds back in stock? I've been waiting...
Mark D.
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FAQs
Replori is a support intelligence platform built for e-commerce teams.
It analyzes real customer conversations to surface top issues, urgent spikes, and product-related questions — all in one clear dashboard.
Replori works with support conversations and optional store context such as:
- Products
- Store policies
- Order and shipping status
This allows Replori to understand and organize questions around shipping, returns, sizing, and product details accurately.
Replori can suggest replies and handle repetitive questions based on your rules.
You stay in control — sensitive or unclear cases are escalated to your team, and automation can be limited or expanded to match your workflow.
Yes. Replori is built with privacy and security in mind.
All data is handled using secure access controls and encryption practices, and you decide what sources are connected and what information is analyzed.
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