The best support for E-Commerce

Connect your store and let Replori answer customer inquiries, returns, and product questions using real data — no guessing.

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About Replori

Replori turns real conversations into smarter support and faster issue detection.

Insights

See what customers ask most, where friction happens, and which products drive questions — all from real conversations.

Automation

Let Replori handle repetitive questions and surface urgent spikes that need your team's attention.

Customer Image Understanding

Analyze product photos sent by customers within conversations to extract details and automatically provide accurate answers.

Platform Overview

See Replori in Action

From tickets to revenue — on autopilot. Watch how Replori transforms your e‑commerce support into a growth engine.

replori.com/overview
AI Chat Agent
Visual Search
Workflows
Cart Recovery
Analytics
AI Copilot
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AI Chat Agent
Visual Search
Cart Recovery
AI Copilot
Analytics
Workflows

Why choose
Replori?

Replori helps e-commerce teams understand support conversations and act on real customer signals.

342 Total Queries Today
87% Auto-Resolved
Products Causing Most Questions
Wireless Earbuds Pro342 queries
Compatibility
Smart Watch Ultra218 queries
Setup Help
Running Sneakers V2187 queries
Sizing
70% Tickets Automated
4.2s Avg Response Time
Most Automated Topics
Order tracking
92%
Return policy
85%
Product FAQs
78%
Shipping info
88%
Size guides
65%
92%
AI Confidence Score
Auto-resolved (84%)
Review needed (8%)
Escalated (8%)
High confidence> 90%
Auto-reply
Medium confidence70–90%
Draft + Review
Low confidence< 70%
Human Agent
Weekly Action Plan AI-Powered Recommendations
1
Add sizing guide for Running Sneakers V2
187 customers asked about sizing this week. Adding a detailed size chart could reduce these queries by up to 70%.
High Impact
2
Update Wireless Earbuds Pro compatibility list
342 questions about device compatibility. Expand the product description with supported devices.
High Impact
3
Improve WISMO tracking experience
41% of chats are order status inquiries. Consider adding proactive shipping notifications.
Medium Impact
Live Preview

One inbox. Every answer.
AI that actually gets it.

Your team sees the full conversation. Replori reads between the lines — suggesting replies, tracking confidence, and knowing when to escalate. All in real time.

Inbox
Conversations 5
Mark D.3m ago
I placed an order 3 days ago and still haven't received any shipping update...
Open94% conf6 msgs
Sarah M.12m ago
I want to return the blue hoodie I bought last week. It doesn't fit...
Open91% conf4 msgs
James K.28m ago
I used the code SAVE20 at checkout but it didn't apply the discount...
Resolved5 msgs
Lisa T.1h ago
The coffee maker I received has a crack on the lid. It was like this...
Open90% conf3 msgs
Ryan W.2h ago
Do you have the wireless earbuds back in stock? I've been waiting...
Resolved2 msgs
Mark D.
No email · 6 messages
OPEN
Press Enter to send, Shift+Enter for new line
Replies
Policies
Notes
AI Suggested Replies
Resend tracking info Professional
Your order #4821 shipped yesterday via FedEx (FX-8847291035). Expected delivery is Thursday. I've resent the shipping confirmation to your current email address...
Offer expedited shipping Empathetic
I understand the frustration with the delay. I've upgraded your shipping to express at no extra cost — your order should now arrive by Wednesday instead of Thursday...
Apologize + discount Apologetic
I sincerely apologize for the email issue. As a gesture of goodwill, I've applied a 10% discount code (SORRY10) to your account for your next purchase...
Request More Info
Order Details
Photos
Proof of Issue
Assign to teammate

How Replori Pays For Itself

The Problem
Repetitive Tickets Drain Your Team
Hours lost daily on "Where's my order?", return policies, and FAQ replies that never stop.
Replori Steps In
AI Handles It Automatically
Instant answers 24/7. Every repetitive conversation resolved without human intervention.
The Payoff
Support Becomes Revenue
Abandoned carts recovered. Every chat becomes a conversion opportunity. ROI you can measure.
That's not just support — that's revenue optimization in action.
Replori pays for itself by cutting costs, recovering lost sales, and turning every conversation into growth.
70%Less Tickets
24/7Always On
Pricing

Simple pricing that scales with you

Pick the plan that fits your support volume. Upgrade or downgrade anytime.

Replaces up to 70% of repetitive support tickets — for less than the cost of one support agent hour per week.
Monthly
Yearly Save 20%
Starter
For small stores getting started with AI support
$79 / month
Join Waiting List
Includes
600 AI support tickets / month
50 image analyses / month
AI Inbox
AI Suggested Replies
Confidence-Based Auto-Send
Advanced Insights Dashboard
Order & Returns Automation
Basic Automation Rules
Overage: $0.40 per extra ticket
Growth
For growing brands automating serious ticket volume
$199 / month
Join Waiting List
Everything in Starter, plus
1,500 AI support tickets / month
200 image analyses / month
Advanced Automation Workflows
Weekly AI Action Plan
Real-Time WhatsApp Alerts
Remove Branding
Priority Support
Overage: $0.35 per extra ticket
Pro
For high-volume brands replacing major support workload
$399 / month
Contact Sales
Everything in Growth, plus
3,000 AI support tickets / month
500 image analyses / month
Multi-Store Dashboard
Custom AI Training
Advanced Reporting Exports
Dedicated Onboarding Session
Overage: $0.30 per extra ticket

What counts as a ticket?

A ticket includes a full AI-managed customer conversation, including follow-ups.

Image analyses are counted separately based on plan limits.

FAQs

Replori is a support intelligence platform built for e-commerce teams.

It analyzes real customer conversations to surface top issues, urgent spikes, and product-related questions — all in one clear dashboard.

Replori works with support conversations and optional store context such as:

  • Products
  • Store policies
  • Order and shipping status

This allows Replori to understand and organize questions around shipping, returns, sizing, and product details accurately.

Replori can suggest replies and handle repetitive questions based on your rules.

You stay in control — sensitive or unclear cases are escalated to your team, and automation can be limited or expanded to match your workflow.

Yes. Replori is built with privacy and security in mind.

All data is handled using secure access controls and encryption practices, and you decide what sources are connected and what information is analyzed.

Now accepting early access requests

Join the waiting list

Help shape the MVP.

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